Privacy Policy

Last updated: February 2025

1. Introduction

Sentrix ("we", "our", or "the Service") is an enterprise sales, project execution, and finance management platform. This Privacy Policy explains how we collect, use, store, and protect your information when you use our mobile application and related services. By using Sentrix, you agree to the practices described in this policy.

2. Information We Collect

2.1 Information You Provide

• Account information: Name, email address, and password when you register or sign up through an organization invite.
• Profile information: State/unit, role (e.g. field executive, state head), and organization affiliation.
• Organization data: Your organization name, invite codes (if you are an admin), and role-based permissions.

2.2 Information Collected Automatically

• Device information: Device type, operating system, and unique identifiers used for push notifications (e.g. FCM tokens).
• Usage data: Actions within the app (e.g. creating opportunities, submitting expenses) necessary to provide and improve the service.

2.3 Business Data You Create

Content you create in the app—such as opportunities, projects, expenses, invoices, fund requests, and utilization certificates—is stored and processed to deliver the Service. This data may include names, amounts, dates, and other business-related information you enter.

3. How We Use Your Information

• To create and manage your account and authenticate you.
• To provide role-based features (e.g. approvals, visibility by state/unit).
• To send you push and email notifications and reminders in line with your notification preferences.
• To store and display projects, opportunities, expenses, financials, and reports.
• To comply with legal obligations and enforce our Terms & Conditions.
• To improve the Service, fix issues, and ensure security.

We do not sell your personal information to third parties.

4. Data Storage and Security

Your data is stored using Google Firebase (Firestore, Authentication, Cloud Functions, and related services). Data is transmitted over encrypted connections (HTTPS/TLS). We apply access controls and security practices appropriate to an enterprise application. Retention of data follows our internal policies and your organization's requirements; you may request deletion as described in the Account Deletion section.

5. Sharing and Disclosure

We may share information:

• Within your organization: Other users in your organization (e.g. admins, approvers) may see data according to their role and permissions.
• Service providers: With vendors that help us operate the Service (e.g. hosting, analytics), under strict confidentiality and data-processing terms.
• Legal requirements: When required by law, court order, or to protect our rights and safety.

6. Your Rights and Choices

You can:

• View and update your profile and notification preferences in Settings.
• Control push and email notifications via Settings → Notifications.
• Request account and data deletion as described in our Account Deletion section.

If you are in a jurisdiction that grants additional rights (e.g. access, portability, correction, restriction, objection), you may contact us using the details in the Support section.

7. Children's Privacy

Sentrix is intended for business use by authorized users of organizations. We do not knowingly collect information from children under 16. If you believe a child has provided us with personal information, please contact us so we can delete it.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will indicate the "Last updated" date at the top. Continued use of the Service after changes constitutes acceptance of the updated policy. For material changes, we may notify you via the app or email.

9. Contact Us

For privacy-related questions or to exercise your rights, contact us via the Support section (email and hours are listed there). Please include "Privacy" in your subject line.